Customer Service

New Account Setup

Start secondary water service at your address.

Your information
Meter checklist

Before we come out, check your meter connection. A connection in good shape lets us turn on your service on the first visit and keeps your cost low.

The meter enclosure has a circular purple lid stamped “WBWCD IRRIGATION”, usually in the front park strip at the corner of the lot. Make sure the lid is not covered with dirt or debris, the enclosure is still round, and neither the lid nor the enclosure is damaged.
Lift the lid and make sure the enclosure has not filled with dirt, water or anything else that would stop a meter going in, and that there is about 4 inches between the bottom of the piping and the top of the gravel.

If you cannot confirm both items, please fix the problem first and come back to this checklist.

Applicant acknowledges that should any of the provided information prove to be incorrect at the time District staff arrive to activate the service, the District may cancel activation and require the applicant remedy the issue to allow for activation. Additional charges may apply.